Whats Wrong with my TV?

[micky007]

Model: UE55JS9000

I noticed my TV was getting darker and darker. Thus has been going on for the past 3 years. So 3 years after I purchased the TV.

Even though the TV is still displaying a picture I didn't think to raise a concern. Although I'm noticing it more and now, especially when trying to watch HD stuff as the screen is so dim and you can really tell it's not HD. Take a look at the photo.

What's going happened to the TV? Is this a known defect with these TVs? Is it worth getting it repaired and any idea how much it would cost?

I also bought my dad the same kind of TV which at the time was around £1800, I bought one for myself and one for my dad. My dad's TV still looks as sharp as ever so what's happened to mine?

[antikythera]

The backlight has gone on yours

[micky007]

Hmmm after doing some research it seems like there's a known issue which Samsung have failed to rectify and there was a class action law suit against them as I also have these problems on the TV too:

https://topclassactions.com/lawsuit-settlements/lawsuit-news/855501-samsung-class-action-claims-led-...

https://eu.community.samsung.com/t5/tv/white-spots-and-light-bleed-on-ue55js9000/td-p/555324

Thanks for the support Samsung! (Joke)

[JAMES4578]

@micky007  As already explained the backlight has gone and it may be a failed power board.  Pity you did not report this before, you could reach out to Samsung support to escalate the matter. However I am taking it that you may no longer be covered by warranty.  There is also option of seeking redress from retailer, however if fault develops after 6 months the burden of proof is more on the owner to prove there was a known problem with the good at the time of purchase.  https://www.which.co.uk/consumer-rights/advice/what-do-i-do-if-i-have-a-faulty-product