Pin Request Screen

[DS101]

Hi - new Samsung TV - pin screen keeps asking for pin but I can’t seem to input it - what am I doing wrong ? 

[johnz237]

Hi! Welcome to the samsung members community!

Does this help?
https://eu.community.samsung.com/t5/tv/cannot-input-digits-to-pin/td-p/1216448?src=ShareByUserCM

*a pin which you didnt set is normally 0000.

Assuming the tv is new and not second hand?