Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Original topic:

Voice recognition button not working - Smart Remote + The Frame 2021

(Topic created on: 21-12-2021 05:42 PM)
smoothmedia
Apprentice
Options
TV

I have a brand new The Frame 65" TV, with Samsung Smart Remote.

When I press the voice recognition (microphone) button, nothing occurs on screen.

When I use the remote functionality on the SmartThings app, the voice recognition virtual button works fine, so I know the TV is able to do the command...but for whatever reason my Smart Remote does not send this same command when the button is pushed.

What can I do to fix this?

0 Likes
Go to solution
12 REPLIES 12
chris30house
First Poster
Options
TV

Holding the play button and back button at the same time for a few seconds brought up the pairing screen on the TV. Once the pairing completed, the microphone buttom worked. Was driving me crazy, but this fixed it. 

0 Likes
philbo2113
First Poster
Options
TV

Same here!

0 Likes
Abhishek Kar
First Poster
Options
TV

I fasad the same issue. This solution worked fine for me also.

0 Likes