21-12-2021 05:42 PM
I have a brand new The Frame 65" TV, with Samsung Smart Remote.
When I press the voice recognition (microphone) button, nothing occurs on screen.
When I use the remote functionality on the SmartThings app, the voice recognition virtual button works fine, so I know the TV is able to do the command...but for whatever reason my Smart Remote does not send this same command when the button is pushed.
What can I do to fix this?
Solved! Go to Solution.
23-06-2022 10:35 PM
Holding the play button and back button at the same time for a few seconds brought up the pairing screen on the TV. Once the pairing completed, the microphone buttom worked. Was driving me crazy, but this fixed it.
26-06-2022 09:29 PM
Same here!
11-07-2022 03:06 AM
I fasad the same issue. This solution worked fine for me also.
01-09-2022 10:11 PM
28-11-2022 04:56 PM
When I used to press the microphone button and hold it down while speaking, a blue bar would go across the whole bottom of the TV. Now this message about Alexa comes up and it doesn’t work. I’ve tried re-pairing nothing works.
18-12-2022 06:20 AM
Worked for me, thanks!
11-01-2023 08:50 PM
Repairing my remote fixed the issue completely. SO nice to have access to good advice.
17-06-2023 01:23 AM
You are the best. This fixed all my issues
24-11-2023 06:30 AM
Late on the reply but hopefully this helps anyone who’s having this problem.
After 2 hours of getting annoyed. LOL. Re-pairing my remote worked. 😁