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Unable to update TV - Error code 800 Resource error

(Topic created on: 14-10-2021 01:58 AM)
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dpeerthy
First Poster
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Been getting a few problems with my Samsung UA55F7500BLXJG Smart TV lately, namely:

(i) I cannot update the TV, the current version is 1128, and I have been getting notifications that there is a new version (1136), which I cannot install. Getting an error message 800 (Resource Error). Tried by connecting to the wi-fi and by USB, same issue.

(ii) every time I switch off the TV, and switch it on again, all data disappears, like Netflix Password, and even my Touch remote pairing.

(iii) the TV does not retain any history. If I am watching a movie on an HDD and stop, the next time the movie starts from the beginning instead of resuming

(iv) all uninstalled apps on SmartHub appear again when I switch the TV back on

 

Any help for the above isses?

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ChrisM
SuperStar
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Hi @dpeerthy 

We've noticed that your TV is not a UK model. Could you tell us where you're based please?

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