TV | Samsung Community UK

Custom List Message Item

Upside down, fuzzy picture, no hdmis working

Posted by 26-12-2018 10:29 AM in TV

Hey Guys, First time poster. Need some support. Last night (Christmas night !!!) I plugged in my sons new PS4, after this all the... View Post

26-12-2018 11:25 AM

I did think that tbh  Just after Christmas isn’t the time to drop £££ on a new tv tbh. View Post

QE55Q6FNAT TV keeps switching itself off every time I press a button on the remote

Posted by 25-12-2018 10:39 AM in TV

I have only had the tv for 1 month and it has been working fine. Bit this morning it’s started switching off and on no matter what button I... View Post

26-12-2018 10:56 AM

Hi there, @Jimdoc. That doesn't sound right. Could you just check that the software on th... View Post

UE40KU6450S problem with bluetooth headphones.

Posted by 04-01-2018 07:49 PM in TV

Hi, I have a UE40KU6450 TV. I've recently bought bluetooth headphones to use it. No problems with pairing. The problem is that sound in... View Post

25-12-2018 11:10 AM

Have the same problem with Samsung UE48JS8500 and JBL bluetooth headphones. Thanks for the tip wi... View Post

Panel on Q9FN is edge led+ limited local dimming

Posted by 22-12-2018 08:53 PM in TV

Good evening samsung, I just bought a Q9FN series 55 inch. And today I entered service menu and it says my panel tv is 55A1MU9TN, where T=... View Post

24-12-2018 06:17 PM

Good evening, i didnt do any changes, jus shows all info on main page, and also I said that panel... View Post

Q7 led one connect box

Posted by 23-12-2018 10:46 AM in TV

This tv is doing my head in. After recent storms my connect box got wet after water ran down the aerial. I have purchased a replacement connect... View Post

24-12-2018 03:40 PM

yeah..strange the internally generated pic is ok..like you say its really bright which is good f... View Post

BBC I Player not working.

Posted by 18-12-2018 02:13 PM in TV

This may help some of you. Ring Samsung technical help desk. They will reset your TV to factory settings. t may take a while. You may get... View Post

24-12-2018 03:17 PM

I agree. I am not using the BETA version as I said I may have installed it by mistake. Original ... View Post

Samsung Tizen OS video player

Posted by 23-12-2018 08:54 PM in TV

I bought Samsung TV UE58NU7102 with Tizen OS an I was wondering is there a way to install some video player because default Tizen player can`t... View Post

23-12-2018 11:26 PM

There are probably some additional playes in the App Store (Such as Plex). I personally still hav... View Post

Which external storage is compatible

Posted by 23-12-2018 05:35 PM in TV

Can anyone recommend a HDD that is compatible with the Samsung qled q6f 2018 for recording on please ? View Post

23-12-2018 05:53 PM

@Susie2 wrote: Can anyone recommend a HDD that is compatible with the Samsung qled... View Post

Samsung tv what is this?

Posted by 22-12-2018 10:19 PM in TV

View Post

23-12-2018 11:10 AM

The reason why I recommend the test screen is that it has the following benefits: - The quality... View Post

Why is there a Black bar on top Samsung tv

Posted by 22-12-2018 07:10 AM in TV

Hello, samsung model UN50jS7000 now has a black gradient on top of tv. This just occurred and we don’t know why? Please help it’s annoying ... View Post

23-12-2018 06:21 AM

It is not just when it’s in Netflix it is at all time hope to get this resolved ... View Post

one remote swap

Posted by 22-12-2018 07:29 PM in TV

i have a KS8000 series tv and have seen a friends newer tv one remote. Samsung RS8000 RS68N8230SL model number. anyone using/tried one on their... View Post

22-12-2018 09:20 PM

BN59-01265A should be the correct number lol View Post

Help a Numpty set up new qled tv

Posted by 18-12-2018 07:45 PM in TV

Ok please be gentle as I'm going to ask questions which probably sound ridiculous to most. I have just purchased a new Samsung qled TV. I was... View Post

22-12-2018 02:02 PM

Hi @Susie2. Did you manage to get this sorted or are you still having difficulties? ... View Post

Smart TV doesn't recognize my computer?

Posted by 21-12-2018 08:49 AM in TV

Hello, since yesterday I have been trying to project my computer onto the TV screen but to no avail. I have connected an HDMI cable to my... View Post

21-12-2018 02:38 PM

Yes, windows 10. View Post

Flickering lines on TV

Posted by 20-12-2018 10:37 PM in TV

Hi, we've suddenly got vertical, flickering, intermittent white lines on our Samsung TV. We've got a ps4 set up and last week bought... View Post

21-12-2018 12:29 PM

Hello, can you tell me the model of the TV?do you have these lines on all sources if your T... View Post

My5 App says its to Old

Posted by 20-12-2018 04:49 PM in TV

On My UE50F6670 My says that its a Old version yet its the only version in the app store it was working fine two days ago i no this TV has gone... View Post

21-12-2018 09:48 AM

Hi @Ndj. Our UK AV colleagues have advised us: "We are aware of an issue with... View Post

Problem with my led Samsung TV.

Posted by 20-12-2018 10:46 AM in TV

I bought my samsung led to at Riyadh last 2014, I know that I am not under warranty anymore but why did my screen turned darker and became very... View Post

20-12-2018 11:33 AM

Hey @Vlad19 I'd recommend getting in touch with your local Samsung Support for help w... View Post

TV stolen

Posted by 19-12-2018 04:16 PM in TV

Hi all , my ue49mu6500 TV was stolen from my house yesterday after some lowlife broke in to my home , my wife liked the TV so we'll be buying... View Post

20-12-2018 12:48 AM

Thanks for the more detailed information SjorsK View Post

Changes to Demand 5

Posted by 19-12-2018 08:20 PM in TV

The Demand 5 App will no longer be available on certain platforms,Channel 5 upgrading to My5. Whilst the new app is only available on 2014... View Post

YouTube 4k

Posted by 07-02-2018 05:22 PM in TV

Hi all, Does YouTube on the smart TV automatically go to the highest settings? Like if I was watching 4k content then it will show that,... View Post

19-12-2018 03:32 PM

it should if not, then go to youtube setting then watch videos in 4k View Post

Frustrated as cannot take advantage of QLED s9 offer

Posted by 17-12-2018 02:21 PM in TV

I am from Gibraltar and I am about to buy a samsung QLED Q9 65" from spain. there is an offer fro this as in mainland europe for a free S9 with... View Post

19-12-2018 02:35 PM

Well, it's a mixed bag. If I wasn't so concerned about burn-in with OLED, I'd have bought an LG. ... View Post

ue50ku6000 game mode, HDR won't turn on.

Posted by 12-11-2017 12:44 PM in TV

Ok I'm trying to follow this guide by digital foundry on how to enable HDR on Samsung TV's for https://youtu.be/7rMovlvGGrg but I'm... View Post

19-12-2018 10:13 AM

@AntS wrote: Hi @Gemoroda. It’s more that there’s already plenty of ... View Post

YouTube app behaving strange

Posted by 16-12-2018 10:54 PM in TV

Grateful for any advice on this one. I have a samsung 7 series 55. Amazing TV but the YouTube app has suddenly begun to behave strange. If you... View Post

18-12-2018 09:12 AM

Hi @Pikapi, It's really strange, try a smart hub reset. I also want tv model and software... View Post

Unable to launch, install apps on Samsung smart tv UE40NU7120

Posted by 18-12-2018 08:49 AM in TV

I am unable to launch app service which takes to the home page of all available apps which we can install on the smart tv. If I search for a... View Post

Smart view on PC with samsung QLED 2018 TVs ----Not compatible??!!

Posted by 05-08-2018 08:25 PM in TV

Hey guys, I have just recently upgraded from a KS9000 tv to a new QE65Q9FN tv. Love the tv, but one major drawback is I cant get the smart... View Post

18-12-2018 07:20 AM

My QE55Q7 from 2018 can't be find by my iPhone with SmartView. Probebly it isn't possible allthou... View Post

Need to connect a Bluetooth sound transmitter without cutting off the speakers.

Posted by 28-11-2018 05:51 PM in TV

I need to connect a Bluetooth transmitter to my UE40H6700 in order to connect to my new Bluetooth hearing *****. I want to do this without cutting... View Post

18-12-2018 12:11 AM

Hello @RowanSB, you can use an optical adapter / jack to connect your Bluetooth hearing,you... View Post

Smart tv UE50NU7475 had problems with codecs and don't read .avi files

Posted by 03-12-2018 11:59 AM in TV

Hi, i have a problem to reproduce de .avi files from an exgternal disk drive on my tv. Anybody with this problem? Hope there can be a... View Post

17-12-2018 11:59 PM

Hello For your TV here is the list of compatible Codecs by respecting some standards: ... View Post

Samsung 55" Q9F issues

Posted by 17-12-2018 05:50 PM in TV

After 45 days my new 55" 9-series stopped working. It was constantly rebooting, seemed like it was unable to pull up the picture on the screen.... View Post

17-12-2018 11:27 PM

I can confirm that there is no wrong manufacture. because personally I also have a Q9 which I am ... View Post

Firmware 1221 problems

Posted by 15-08-2018 06:06 PM in TV

I wonder if anybody else has encountered compatibility problems after the latest automatic firmware update? I have a QE55Q7FAM connected to a... View Post