I have read the "solved" thread where the TV was entended for another market/region but this isnt the case for me. I did howerver try it anyway as a samsung engineer needed to replace 1 motherboard after mine became faulty (part came from the Netherlands). model name QE65Q67RATXXU purchased in December 2019. The engineer was here on the 1st July and left after replacing the part and trying to set it up, thats when he saw the server was down and told me to just try again. I contacted the engineer's office the following day and was told to call Samsung. I had already reset the hub, reset to factory default (although there are no apps due to the part being replaced and the hub failing on apps when doing a test). It needs to connect to the samsung server inorder for the T&C's to be accepted and then download apps. I have called Samsung 3 times and have been told to monitor this 48hours, then again for 24 hours. then the 3rd agent called the local engineers office as did I. The agent was told they can't assist in anyway......This needs to be escalted to the samsung network team to advise about the server!! As i politly asked the agent, but they are all working from home due to covid and didnt have a contact. My Software version is up to date being 1356.2 and there is no further troubleshooting I can do. @someone from Samsung kindly advise as I am beyond frustrated
