13-10-2018 05:01 PM in
I bought a samsung TV (65" NU8070) & a soundbar K450 from Currys last month. Now when I try to register them under my account , I am getting serial number not recognised message? Tried a few times, no luck.Any help please?
15-10-2018 07:31 PM in
Hi @mskhan01.
Did you manage to get this sorted out? Are you still having the same issue?
15-10-2018 07:40 PM - last edited 15-10-2018 07:49 PM ) in
No unfortunately still having the same issue.
15-10-2018 07:54 PM in
Did you check the serial number of the TV? You can do this through the TV's menu. Go to Home > Settings > Support > About This TV.
15-10-2018 09:16 PM in
15-10-2018 09:37 PM in
Just out of interest, could you try it knocking off the last digit of the serial number?
