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Unable register my TV & Soundbar under my account

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Apprentice

I bought a samsung TV (65" NU8070) & a soundbar K450 from Currys last month. Now when I try to register them under my account , I am getting serial number not recognised message? Tried  a few times, no luck.Any help please?Screenshot 2018-10-13 at 15.53.11.png

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Moderator
Moderator

Hi @mskhan01.

 

Did you manage to get this sorted out? Are you still having the same issue?

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No unfortunately still having the same issue.

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Did you check the serial number of the TV? You can do this through the TV's menu. Go to Home > Settings > Support > About This TV.

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My serial number is exactly the same but Samsung website won't accept it?
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Just out of interest, could you try it knocking off the last digit of the serial number?

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