UE75AU9000KXXU screen faulty

[Amor2]

 

My 75" Samsung TV is now faulty purchased through sonic direct on 30/11/21.

I called the number provided on receipt and emailed (uk.technical@samsung.com) photos to highlight fault.

75% screen was black on right side now it's showing picture but the left side has gone darkness black.

Received text that they would call today 28/11/22 between 1pm to 2pm to discuss my concerns, but they failed to do so.

Also my product is registered on Samsung how do I check if I have activated the 5 years warranty.

 

[Shabazz]

I will not be buying anything from them.
Thanks for letting us know.

[audiodistortion]

did you get this resolved, I have exact same TV and got same problem with mines at the weekend 26/08/23, TV is 22 months old and Samsung have washed their hands from it, saying its out of warranty.

Trading standards Scotland and credit card company disagree,

[Scotcruz]

I have the same problem.. did you get anywhere with Trading Standards?