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UE75AU9000KXXU screen faulty

(Topic created on: 28-11-2022 02:58 PM)
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Amor2
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IMG_20221123_201227_228.jpg

My 75" Samsung TV is now faulty purchased through sonic direct on 30/11/21.

I called the number provided on receipt and emailed (uk.technical@samsung.com) photos to highlight fault.

75% screen was black on right side now it's showing picture but the left side has gone darkness black.

Received text that they would call today 28/11/22 between 1pm to 2pm to discuss my concerns, but they failed to do so.

Also my product is registered on Samsung how do I check if I have activated the 5 years warranty.

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3 REPLIES 3
Shabazz
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I will not be buying anything from them.
Thanks for letting us know.
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audiodistortion
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did you get this resolved, I have exact same TV and got same problem with mines at the weekend 26/08/23, TV is 22 months old and Samsung have washed their hands from it, saying its out of warranty.

Trading standards Scotland and credit card company disagree,

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Scotcruz
Voyager
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I have the same problem.. did you get anywhere with Trading Standards?
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