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ue55ks7000 lines on tv

(Topic created on: 15-05-2023 11:35 AM)
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dipesh44
Pioneer
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I'm getting some lines showing sometimes at the bottom of the TV and sometimes full screen. . It's like multi colored lines and when it's full screen you can't see the picture at all

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JAMES4578
Samsung Members Star ★★
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 @dipesh44  Think best to check the HDMI connections in case not quite secure and causing problem.,may need to disconnect and try again.

However if the issue persists  try a Picture Test,Settings-Support-Self Diagnosis-Picture Test.  If this fails would need to get in touch with Samsung support,could be a faulty board for instance.   https://www.samsung.com/uk/support/contact/ 

Some information in this article https://www.samsung.com//support/tv-audio-video/television-lines-spot-problem 

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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