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UE50 RU7400 Firmware update

(Topic created on: 25-05-2021 05:26 PM)
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helicon9
Apprentice

‎25-05-2021 05:26 PM

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Hi,

I have a UE50RU7400 in the UK.

The support page shows a new firmware from 18th May 2021 version 1380.7.  My TV is on v1374 but when I do a firmware update check it says I'm on the latest version.

Anyone know if there is a delay between the version on the website being available for OTA update? 

Thanks.

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11 REPLIES 11
JAMES4578
Samsung Members Star ★★

‎03-06-2021 12:50 PM

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So basically after this update  a few members found that periodically  the TV would switch source for a few seconds, before changing back.   As @kamil40013  says  likely only when soundbar is connected but would seem to be the reason why 1380.7 was pulled.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Frank85
Student

‎12-06-2021 08:31 AM

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Hi, i have 43ru7400. With the new firmware 1380 the TV now appears darker and the picture quality has decreased. It is a serious fact that they have withdrawn the firmware without option to downgrade to 1374 😡

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