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UE40K5100 - No Sound using Optical

(Topic created on: 06-09-2023 02:57 PM)
First Poster

Hi Guys, first post so please be gentle.

I have an issue with my tv where I cannot connect a pair of bluetooth headphones. I know the tv does not have bluetooth.

I am using a usb powered UGREEN Bluetooth 5.1 Transmitter and Receiver 2-in-1 as the following link plugged into the optical connection in the back of the tv.

UGREEN Bluetooth 5.1 Transmitter and Receiver 2-in-1, Bluetooth Aux Adapter Car with Audio Jack Auto...

On selecting tv to external speaker I get no sound on my bluetooth speakers which are connected to the transmitter plugged in the tv. I have tried all of the different sound settings available but there is no option for "optical" as is the case with my Samsung smart tv.

When I select tv speaker it doesn't give me any options, i.e. there is no list to choose from.

The optical output is working as the light is on.

Can I just say I have a LG tv which does not have bluetooth either from the same year 2015/2016 and it works fine on that tv. Plug and play so this looks to be a Samsung issue. 

Any help would be appreciated.

Thank you.