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TV UE32T5300AK fault

(Topic created on: 06-07-2020 10:28 PM)
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TonyLewis
First Poster
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I bought this TV 3 months ago. I switched it on tonight & within a couple of minutes the screen went fuzzy with white noise sound & then went black. I switched it off & unplugged it. It will not switch on & LED has one blink.

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1 REPLY 1
TessM
Mastermind
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Hey @TonyLewis ,

 

this is not expected from our TVs. Other devices could be interfering with your TV. If you have connected other devices the TV may be receiving a signal from the other device and then turns on. Can you please unplug the HDMI cable from your TV and all the devices and cables going to your TV for a few hours and let me know if this has solved the issue?

 

If this doesn't help, I think that is worthy to get this examined by one of our engineers. Please contact the Support Team to get this arranged: https://www.samsung.com/uk/support/contact/