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TV "Static" on display.

(Topic created on: 10-02-2024 11:40 AM)
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Tom210218
Apprentice
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Hi, 

Has anyone come across this before, TV is only 3 weeks old but has done it since the day I purchased it. TV is model 
UE65CU8070UXXU
The TV randomly displays "static" the only way to fix this is too power off and on, this happens regardless of source, it happens on HDMI, local apps installed on the TV so isn't anything to do with external devices. As yo can see from the image it doesn't appear to be a display issue as volume/menu options display normally. 


image


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Obsydian
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Check your hdmi cable and port, I wouldn't have waited 3 weeks, best to contact Samsung or the retailer

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
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Tom210218
Apprentice
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It's not just hdmi device it will do this on the built in apps on the actual TV as well very strange
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Obsydian
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Best talk to the retailer ASAP mate.

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

UNKNOWNUSERNAME
Samsung Members Star ★
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as obsyidian said, please please talk to the store you bought it from, i dont know why on earth you waited 3 weeks, if they cannot help you, you could sell the TV on the likes of market place and state the issue it has, people will buy TVs for parts etc.

explain to the store that you bought it and when you turned it on it goes static.
MPNI2025
Tom210218
Apprentice
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I bought it directly from Samsung website, I rarely use the TV tbh so I've just been restarting it when it happens.