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TV HELP for Samsung ue55ju6400-flickering black horizontal band

(Topic created on: 14-04-2025 09:18 AM)
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r3nni3
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Hi,
Any help would be greatly appreciated, I'm having an issue when the TV has been on for a while I start to get a flickering black horizontal band on the lower third of the TV, see video below. Thanks for viewing and any help offered.
UPDATED an image as the video is taking ages to be approved.WhatsApp Image 2025-04-14 at 7.38.55 PM.jpeg

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JAMES4578
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Hi @r3nni3  Welcome to the Samsung community :smiling-face:

Video still to be approved but aware of similar issues in Tv's.

This issue could be caused by  backlight faiulure or an  issue with the power Board.

Some troubleshooting to try:

Are the lines permanent and on  all sources?  Can you check that all connections are secure, could try reconnecting cables.  However if errors apparent on Picture  Test,   Setings-Support-Device Care-Self Diagnosis-Picture Test  or unresolved it is advisable to obtain professional help  via Samsung Support https://www.samsung.com/uk/support/contact/ 

However as this is a 2016 model a repair may not be viable.

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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r3nni3
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Hi James,
Thanks for your reply, I have tried all the suggested advice but the problem still happens. Shame the video is not yet been approved as it really shows the issue. I hope when it is approve that someone will direct me to what to repair/replace as I cant really afford a new TV, Thanks again James.
Kind regards

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JAMES4578
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Ok,we would only suggest professionals repair though and not always possible foe older models.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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