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Original topic:

TV - Amazon Prime - Update

(Topic created on: 02/07/20 21:13)
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TV

Hello,

 

So we have two Samsung TV's, a [TV] UE55NU8000 and [TV] UE40KU6400 .

 

The UE55 seems to have the latest version of Amazon Prime Video - that recently updated (which has a much better UI, and easier to use, alongside the fact you can select individual profiles), while the UE40 seems to still be on the previous version. 

 

I can't find anywhere that shows how to update apps - I've even tried to uninstall the app, then re-install (from the TV) with no luck.

 

Checked for updates for the UE40, but none show as available.

 

How do I get this TV(UE40) to be on the same version?

 

Appreciate the help.

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First Poster
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TV

I kid you not, it updated the app itself the next day - but I could not find this thread to advise this, until your post, then I got an email notification.

 

Anyway, the only thing different that I did, was take the plug out of the TV (directly from the wall), wait for maybe 5 minutes, then plug it back in.

Maybe taking the plug out forces it to check for updates once it's connected back - no idea.

 

But yes, UE40 now has the latest Amazon Prime app, allowing me to use user profiles, same as newer TV.

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TV

Did you manage to update the app in your UE40? I have the same problem.

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First Poster
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TV

I kid you not, it updated the app itself the next day - but I could not find this thread to advise this, until your post, then I got an email notification.

 

Anyway, the only thing different that I did, was take the plug out of the TV (directly from the wall), wait for maybe 5 minutes, then plug it back in.

Maybe taking the plug out forces it to check for updates once it's connected back - no idea.

 

But yes, UE40 now has the latest Amazon Prime app, allowing me to use user profiles, same as newer TV.

View solution in context

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Reply