Stuck Pixel on my Odyssey G8 OLED Monitor.

[DETXX]

I would appreciate it if someone could advise me on how to repair a stuck pixel on my screen. The pixel is green and flickers occasionally. Could you also tell me how to contact Samsung?

[johnz237]

Hopefully just a stuck pixle

navigate to Settings > All Settings > General & Privacy > Panel Care and select Pixel Refresh.

[DETXX]

It has worked for now, hopefully the pixel doesn't return. What's the chances of it returning?

[johnz237]

With OLED monitors, pixel cleaning is basic user maintenance. So, if you don't do it often, the problem will recur.

I would check the manual and see if there are automatic settings for pixel care.

This is the case for all OLED monitors and TVs, due to how OLED operates. Personally, I own an Asus ROG Swift OLED PG32UCDM, and there are a bunch of settings to prevent this from occurring. I'm sure Samsung has similar options.

https://www.samsung.com/au/support/tv-audio-video/using-panel-care-on-your-samsung-oled-tv/?srsltid=...

[DETXX]

Despite multiple pixel refreshes, a persistent dim pixel remains. Given the premium price paid for this monitor and the resulting distraction, I have contacted Samsung to request a warranty repair.

[johnz237]

Sounds like the correct move. Wishing you the best 😊

Before it's sent off, I'd recommend leaving it off for 24 hours and seeing if it's still there.

[DETXX]

Thankyou very much.
Do you mean Unplug the device with no power and then see?

[johnz237]

Yes