Sound drops after 1420 update on s90c with s800b!

[GalaxyNET]

Hi, after update 1420 on my s90c tv with soundbar s800b, sound drops on wifi or tv + wifi. Please devs fix it soon and push fw update!

[Max404]

Exactly the same issue here!

[AntS]

Hi @GalaxyNET  and @Max404 ,

Can you share the full model code and software version that your S90Cs are on? (Menu > Settings > All Settings > Support >  About This TV. If you're sharing screenshot of that screen, make sure you block out the serial number.)

And have you checked for any software updates to your S800 soundbars?

[GalaxyNET]

No soundbar fw update in smart things.

 

[Max404]

Hey,

No updates available for S800b sounbar.

TV model - QE65S90CATXXU
Software - T-PTMCDEUC-1420.9, E1371410, BT -S

[AntS]

Cheers @GalaxyNET  and @Max404!

Just to confirm: is this happening across all content and apps for you guys, or on anything specific? 

[GalaxyNET]

Everywhere, Youtube, A1 TV box, Nintendo Switch, PS4

[Max404]

Yep. Everything.

[GalaxyNET]

With new update 1430.3 problem still exist, sound cuts off.

[Scb1980]

Same here. Sounds still Drops whe connected to soundbat.