30-05-2021 07:16 PM
My Tv has been sat in the same spot pretty much for the past 7 years, I turn it on today to play a game and the top left hand corner the screen is a little darker than usual so I check settings back light etc and play around with them. Problem is still there. Turn the Tv off and all of a sudden there are these black almost wire looking prints down the left hand corner towards the mid left screen. 5 minutes later whilst I have my torch shining on the tv smoke starts coming out the back of the tv and the most awful burning smell starts to fill my room. Please help!?
30-05-2021 07:28 PM
Hey @49miles, I've sent you a PM regarding this. Please take a look as soon as you can.
30-05-2021 08:32 PM
30-05-2021 08:44 PM
Thanks Steph, I’ve sent you a message with all the details
30-05-2021 08:46 PM
Hey thanks, yeah have done that. I can’t work out why the screen and sound still work but there almost looks like a bit of a burnt screen. I appreciate technology is moving fast but surely under 10 years shouldn’t be that old for a tv to do that. Baring in mind I’ve not touched it, could it have over heated? I’m just glad it’s happened during the day and not whilst I was asleep
31-05-2021 08:11 AM - last edited 31-05-2021 08:12 AM
31-05-2021 02:18 PM
20-07-2021 01:36 PM
hello, this is what exactly happened to my tv just now!
Darker screen on the left, then smoke came out 5 minutes later!
Did you throw the tv away or this is fixable?
thanks!
20-07-2021 03:13 PM
@momo30: I'm sorry that you have experienced this issue. I want to get this escalated for you, therefore please send a private message to Sam_UK by following the steps in the link below, and include details of your issue, including the model number, and myself or one of the other mods will be able to assist you further.
04-09-2021 05:10 PM
So sorry I’ve only just seen this message! I had a Samsung repairs team look at it because out of the 5 years I’ve owned it I’ve only used it for 3 they’ve told me it’s repairable but a warning. They took my Tv beginning of July and I’ve still not received it back or heard anything back so the service has not been great at all, hope you managed to get yours fixed!