smart tv request server not found

[ravenjess12]

, new here, I've been seeking answers to the dreaded samsung server not found page that occurs on my samsung smart tv.

The model is ue65nu75000uxxu, its only 3 years old perfect condition, just this issue thats occurs along with the myserious space issue that i just reset it to overcome(wish you could erase the damned bbc player et all but hey, charged for the privilage)

the odd thing is that this issue now occurs when browsing numerous websites since the start f the year, I can now visit a website & it will open a new tab & show the dreaded error.

any advice would be welocme, also the samsung remote request has been ignored twice now, had numerous stupid answers from other sites such as use your phone or buy a nw tv, I can use my home computer or my sons phone but sometimes its handy to look up something using the smart tv app, have to say I was impressed with samsung but this lack of updeats for the TV's isn't endearing but samsungs tvs are best & they still do the curved ones...

plz help...

[xSteveuk]

Hi,
Try Below

If your Samsung TV says “Unable to connect to Samsung server” you need to reset your Network.

To do this, start by tapping on Source on your remote then go to Settings (gear icon bottom left) > Enter > General > Network > Reset Network.

This will restore Network settings back to factory defaults

[ravenjess12]

Hi thansk for the reply, will answer in post thread

[ravenjess12]

thanks again, I have tried ths, should add its my mums samsung so I'm just helping, sadly it doesn't seem to make much difference - we circle back to the outdated browsers idea which can't be updated due to the lack of internal memory.

I know you can add storage space but the smart tv internet is seprate so when we tried it we found you could not expand the intenal memory so is this an idea why its not working as it should...

by oing that though when we do a clean factory install, it should work as new, the times we've tried it - its almost immdiately the dreaded server not found.

have to say I did a third samsung reuqest for remote help(think its the third time) no reply so bit p###ed with that.

If anybodys asking why we want to keep this near perfct TV going, it the best one we've had, its curved & curved is kind of dead now along with 3d, VR & 4k stuff sadly... I go back to flat screens and its kind of wired,,,wierd sorry to watch a la liga game in flat after curved.

[LoisS]

I have the same problem with my Smart TV J5500. At the beginnig I had access to websites but only for a few months.
I do not have access to websites and the message is the same 'Server Not Found'.
Obviously it is a problem that Samsung should be solve.

[Shazzfoo]

I have the same issue and about to blow a gasket after calling samsung and being advised that this issue was my old TV needed repair.  Now I'm convinced it's something with Samsung and their TERRIBLE NO GOOD VERY BAD SOFTWARE as it's happening on a brand new unboxed $2K TV.  OLED S90.  The only way I can get past the error to accept terms and conditions is to use my personal hot spot from my cell phone but then when I change the network back to my home wireless network I have the same issue arise after trying to use the TV.  It's BEYOND INFURIATING and i'm kicking myself for buying another Samsung product.  DUDES hire some computer software people and fix this common issue.

[ChattyKathy]

My Samsung is also having this issue lately. But it tells me I am connected to the internet! Alas nothing works! I’ve rest the net work multiple times. It won’t connect to apps. I just want a freaking tv to stream with. Very frustrated.

[Shazzfoo]

I was also connected to the internet but if I tried to diagnose the problem or connect to the smart hub, I would get an ISP blocking error 202.  Unfortunately, I couldn't find any solution online or via the samsung support.  I returned the TV and purchased an LG tv that I brought home and hooked up without issue.  Sadly I think it's a setting with Samsung server or their TV software.  I was able to get the tv to work for a few days after setting up and getting through the terms and conditions using a hot spot from my cellphone but within a few days it had disconnected again and I couldn't get it to connect again to approve Terms & Conditions.  Very frustrating.

[FruitcakeGSi]

My solution was to not use the account sign in as it just kept getting the error.
Instead, start netflix, it will then ask you to sign into your Samsung account to start netflix,which worked. Now my TV is signed in.

[Benevolent007]

Server under maintenance  for 1 week+.    65 curved.   Done all the above.  Now no apps or Samsung+ .   Now also crashes wifi when turned on, but says it's connected, or not, sometimes.  Customer service on line trying to help.  Said turn on tv to reboot.  Warned about wifi crash.   But insisted, line went dead.  Indicated would call back.  Never did.  Nice, no trouble TV Christmas present from son few years back until now.  Had a bit of winter last weekend.  ISP out 1 1/2 days.  Came back up, on computer, tech called after few minutes.  All was well until turned TV on, ever since @#$%$&%$#.  Wife's 70" LG never missed a beat along with everything else, like the guy above.  Another blog several with same %%&%$#$%.  One with new high $$$$$$ 8 series, another said found solution, soft restart and unplug all cables, find nice solid hammer and aim dead center, well you know, but from my precious son and so nice.  Is this the best, Samsung, you can do, surely not with such prestigious rep.