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Smart remote not pairing with roku streaming stick+

(Topic created on: 27-06-2020 11:23 PM)
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Mo70
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I'm attempting to pair the smart remote to control Roku streaming stick+ on Samsung UE65RU7470. The smart remote works really with all the other connected devices, however, when I'm attempting to pair it with the roku stick, it shows that the roku model as supported but when I attemp to test the remote, nothing happens. 

is this a known issue, if so, when is it likely to be fixed. 
Any help or advice would be gratefully appreciated.

 

Thanks,

Mo

12 REPLIES 12
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I also have this issue.  Is there no solution?

The Frame TV recognizes the Roku Streaming Stick +, but the remote does not respond to the navigation circle or the middle button.

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Pamdemmik
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Same deal here. Will this ever be fixed. No pairing Roku streaming stick + with qn90b "smart" remote. 

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CarlTimothy
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Doesn't seem like Samsung likes the competition from Roku's OS, so they're probably not going to fix the incompatibility. Still you'd think they'd have enough class to give us an answer rather than pretending it's not a problem.

 

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