Smart iptv app froze

[Ianmark2018]

I have just started using siptv. Paid the 5.50usd. But i have just changed broadband supplier and found that the app has frozen. On loadip it says connection timed out to server. Can anyone please help me solve this. I reset my tv and My router. I emailed info@siptv.app with my query along with my MAC. Not heard back fromthem as yet. 

[ChrisM]

Hi @Ianmark2018.

What's the model code and software version of your TV? Go to Home > Settings > Support > About This TV, or alternatively, Menu > Support > Contact Samsung.

[AlanTUk]

I am getting the exact same issue.  Only started with the smart IPTV app over the weekend

[AlanTUk]

I am getting the exact same issue.  Only started with the smart IPTV app over the weekend.

If it helps my model is 47LM620T-ZE.  Software is 04.62.12