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Original topic:

Smart Hub Apps disappearing

(Topic created on: 13-11-2017 12:43 AM)
Raxyl
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Hi all,

My Smart Hub Apps keep disappearing/not working/won't download.   I have reset Smart Hub which gets everything back and working but as soon as the TV is turned off they disappear again and the only fix is to again reset Smart Hub. The Firmware is up to date.  Anyone have any ideas?  I have searched and cannot find any workable fixes. 

 

Model Number: UA50F6800AMXXY

 

Thanks in anticipation ~ Craig

 

 

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25 REPLIES 25
CharlesOwens
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Tmst12akuc-2225.0 for a samsung smart tv un40f5500
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AnalogKid
Apprentice
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My Hulu app icon disappeared and now I can't find the app to add back.  I have Samsung model UN55D6000SFXZA and software version T-GASAKUC-1031.0  Any ideas on how to add the app back?

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Cliff1971
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Who has disappeared from Samsung apps

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Cliff1971
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How do I get my Hulu back on my Blu-ray DVD player it's not in the Samsung apps
CarlH
Moderator
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Hi @Cliff1971 and @AnalogKid. As Hulu isn't available in the UK/ EU, I recommend contacting our colleagues here for assistance with this.

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JAMES4578
Superuser I
Superuser I
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Hi @AnalogKid @Cliff1971   Best to contact Samsung by phone or online on the link @CarlH provided.   I'm including some general info on the Hulu app here. https://help.hulu.com/en-us/supported-samsung

My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 4.0,Android 12 Official Version.
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AnalogKid
Apprentice
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I live in Idaho.

AnalogKid
Apprentice
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I live in Idaho
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JAMES4578
Superuser I
Superuser I
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@AnalogKid  i have noticed a few threads in the US community   (this is the Eu versions)     https://us.community.samsung.com/t5/TVs/Hulu-app-wont-install-on-Samsung-TV/m-p/246765/highlight/tru...

 

https://us.community.samsung.com/t5/TVs/Hulu-Gone-No-Amazon-App/m-p/334067/highlight/true#M37079

My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 4.0,Android 12 Official Version.
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AnalogKid
Apprentice
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I just spoke to Samsung on the phone and found that the 2010 & 2011 Sumasung TVs are no longer supported by Hulu. You have to buy an Apple TV or Roku stick for the Hulu app, among many others.