Chiudi

What are you looking for?

annulla
Visualizzazione dei risultati per 
Cerca invece 
Intendevi dire: 

Samsung UE55TU7020 55" Crystal UHD 4K HDR Smart TV won't work with Alexa app

(Argomento creato il giorno: 27-11-2023 10:13 PM)
618 Visualizzazioni

Anche io ho questo problema

Mary115
Student
Opzioni

I have fully connected the Alexa and SmartThings apps so that Alexa is enabled on the Samsung TV successfully, but when I ask Alexa to turn on the tv, it still says TV isn't responding and to check the network and power supply (both of these are fine). Please advise on what else I can do to get it to work. 

Thanks

4 Risposte
Lord_Shiva
Voyager
Opzioni
You should use the samsung software app to register your tv, then use the Alexa app on your phone or other device. From Alexa, search for new devices when your device is found by alexa. You should know what to do, happens to me
0 Likes
DanielMW
Apprentice
Opzioni

Alexa capabilities with Samsung are really limited. After connecting smart things with Alexa skill you will have really basic capabilities, as turning off the TV, volume up and down, and channels up and down, but you can't turn on the TV after is off, you can't ask Alexa to open an app (like Netflix), and others. My old 6 yrs Vizio TV was able to do it... is Frustrating!. I have been reading a lot about this and is a dead end

0 Likes
Jugom
First Poster
Opzioni

After all this years it's really disappointing that Samsung hasn't managed to make a more capable alexa app. 

My new TV arrived yesterday and I was looking forward to move the echo device from that room to another. But since it won't work with the TV off, I guess I'll have to keep the echo there and disable the TV's inbuilt alexa since I won't have much more use for it with the echo sitting right next to it.

0 Likes
Shezzx
First Poster
Opzioni

are you wireless or hard wired?

0 Likes