Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung tv UE40ES6300

(Topic created on: 08-01-2021 01:16 PM)
962 Views
cv6
First Poster
Options

Hi There hope you can help.  I am trying to set up my TV to the wireless network but when I go to settings wireless direct is not highlighted and it doesn't give me the option to connect.  The wireless internet box is too far from the tv to connect via a wire.  Is it possible to update the software to obtain wirelsss connection.  Appreciate your help in this matter many thanks, 

0 Likes
2 REPLIES 2
JAMES4578
Samsung Members Star ★★
Options

Hi @cv6  Are you not able to connect to your Wireless Network via a scan?  Can you check you have the latest firmware , there was an update in May last year and the latest firmware is 2010.0.  If you do not have this I would suggest to download the file to USB and update that way.   See details here https://www.samsung.com/uk/support/model/UE40ES6300UXXU/ 

 

If this is not the issue ideas are trying a factory reset , holding power button in for 5 seconds to reset or switching off Tv for a minute and rebooting router. Another idea is to change the DNS settings.   Go to  Network-Network Settings-DNS Settings.   Change from Automatic to   to 8.8.8.8 or 8.8.4.4.

 

However  some customers experienced wifi issues on  this  Tv  which is a 2012 model and instances of the wifi card needing replacement.  See more on this thread https://eu.community.samsung.com/t5/tv/samsung-ue40es6300-tv-will-not-find-or-connect-to-wireless/td... 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


0 Likes
Pugs1957
Samsung Members Star ★
Options
You wouldn't use WiFi Direct to connect to the network, you should scan for networks in the Wireless settings page.