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Samsung tv recording issues.

(Topic created on: 07-09-2021 12:28 PM)
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Helen22
Explorer
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When recording TV many programmes refuse to record, it says 'unable to record due to scheduled time and programme time do not match.
Samsung help are giving me the basics I already tried, ive managed to record by setting it up manually but then I've no clue what each recording is! 
Has anyone found a solution to this. 
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22 REPLIES 22
dmart7
Explorer
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Back to the drawing board. Having worked perfectly from Sep-Dec, all recodings have failed since 29 Dec.  Seems worse than the original problem.  Shame on Samsung - not buying one from them anymore

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Midori47
Journeyman
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Hey you guys!  I had this problem too, as you see from my former posts. But finally I worked out the solution to fix it.  Here is the way to fix it.

1. Go to Recordings, Recordings and Schedule Manager, Change tab from 'Recorded' to 'Scheduled'

2. Then click 'Scheduled Recordings' and if any source dialoges are listed hit 'X-Cancel' for each and every one.

3. Then click 'Scheduled Viewing' and if any are listed hit 'X-Cancel' as before.

4 Now go back to 'Recordings & Schedule Manager, and slowly scroll down all of your retained recordings one by one (that you may have scheduled in the past) . You will note as you scroll down each recoding changes to grey. This is normal. But you need to look at the recordings one by one looking for any that are grey before the become selected. Especially when you scroll  off the top and bottom recording to see if they were grey, and likewise for all of the others.   

5. If you see any recodings greyed before landing curson on them be sure to delete them. These are the "failed recordings"  that have failed in the past for a variety of readings. Such as someone changed the channel whilst the recording was being made, or someone cancelled the 5 minute advance warning that a recording will be made. Easily done, but it clogs up the system with failed entries.

 6  For all the recordings that were greyed out, hit the REMOVE button.    JOB DONE !

It seems things like, kids, power cuts, switching between channels during recrdings or during notifications will cause failures and rogue entries in the Recorded, and Scheduled tabs.

If this works for you, be sure to like it so as others can find it easily.

 

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dmart7
Explorer
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Further to my last, I'd like to say, and apologise, that my latest failure (which dated precisely from 29 Dec) is NOT related to this thread.  It is a different issue and I'm investigating whether it is the TV or the HDD.

For Midori47 - it looks to me like your problem and solution is also different to the subject of the thread, as detailed originally by Helen22.  Not sure whether my new problem is the same as yours was,  but I shall keep your solution to hand just in case! Thanks

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