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Samsung Tv Plus not working on my tv RU8000 65 inch just bought it a month ago

(Topic created on: 30-12-2020 09:40 PM)
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MikeG4
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Samsung Tv Plus not working on my tv RU8000 65 inch just bought it a month ago and tried different settings and nothing works

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ChrisM
SuperStar
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Hi @MikeG4 

 

Did you manage to get this resolved? If not, we'd suggest re-setting your TV. Go to Home > Settings > Support > Self Diagnosis > Reset.

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MikeG4
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Try it twice and it did not work I don't know what else to do

 

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MikeG4
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Still did not work

 

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AndrewL
Moderator
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@MikeG4: Is your TV connected to the internet, as this is required to view TV Plus content?If it is, what happens when you head to Home > Live TV > Channel List > Press the right directional arrow on the remote > Samsung TV Plus? If the channels still aren't visible, try going to Live TV > Channel List > All > Edit Channels > Restore Samsung TV Plus, to see if this helps. 

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