22-08-2020 11:50 AM
I am trying to connect my Samsung TV to the internet using a network cable. The wireless option works 100%. However I want to connect using the cable.
I plug the cable in and the light does go on at the tip of the CAT 6 cable but when I connect it says
"No network cable detected. To connect to your wired network, insert a network cable into the TV".
I have placed a laptop right next to the TV and connected the same network cable to the laptop and there areno issues. Also works 100%.
I have reset the settings , been through a software upgrade as well.
What else can I try?
Model: UA55M6000
Software version : T-KTSUABC-1280.5
20-08-2023 10:16 PM
21-08-2023 01:26 AM
I had the same problem. The solution is quite simple, and I picked it up from a post buried in one of these chains. The cable into the Samsung TV port should be Cat 8 and not less than that. I simply used a standard connector to connect the Cat 6 cable (that runs about 30 feet to my router) to a 2-foot Cat 8 patch cable ($10 or so on Amazon) and connected the other end of the Cat 8 to the TV. It worked. (Btw, the Samsung tech people were pretty clueless, and never suggested this.)
21-08-2023 01:29 AM
Thanks so much for replying. For me, it didn’t matter that the router is far away. My set up is router —> 30 feet of Cat 6 cable -> connector —> 2 feet of Cat 8 cable —> TV
21-08-2023 01:41 AM
I have a long - 30 foot or so — cat 6 cable to my router. At the other end, I have a small connector that is used to extend ethernet cables. These are available on Amazon. I connect the Cat 6 cable to the connector, and the other side of the connector to the short Cat 8 cable. I connect the other side of the Cat 8 to the TV. Hope this helps.
10-01-2024 03:00 PM
If you move the TV with the ethernet cable still plugged in, and you yank on it just a tiniest bit. It literally breaks the ethernet card. That's what happened to me. 😔