Samsung TV apps buffering

[Badgerbob]

Anyone else have problems with apps (NOW, TV Plus, Netflix, etc) buffering? TV seemed to work fine for weeks and now I have this buffering problem every few days. Internet works fine on Amazon box, iPad, etc., just Samsung TV. It’s very intermittent and really annoying. Thanks

[JAMES4578]

Hi @Badgerbob  Buffering on Tv apps can be caused by Bandwidth issues.

You can you try a soft reset by holding the power button in for around 5 seconds or until the logo appears.   If no effect unplug the Tv  for 30 seconds and reboot router by unplugging from mains simultaneously to see if that sorts it.    Another idea is to change the DNS settings from Automatic  it to 8.8.8.8  and 8.8.4.4   (the Google servers).  Go to  Network-Network Settings-DNS Settings.   There are also other alternatives such as Open DNS  .

Primary DNS server address: 208.67.222.222

Secondary DNS server address: 208.67.220.220  See more here: https://www.broadbandgenie.co.uk/broadband/help/best-free-public-DNS-server 

[Badgerbob]

Thanks for the quick reply James! I’ve tried a soft reset and unplugged tv. It’s connected directly to my BT router via ethernet and has been working well for months. It’s really weird. I’ll try the manual DNS as you suggest, but do you know why this should fix the issue? Seems odd. Thanks mate.

[JAMES4578]

Oh right, thought you were maybe using WiFi. By default Samsung TV relies on the DNS server provided by your ISP. However some servers have faster response times ,faster loading times should result in reduced latency.

[Bigtasty65]

How do you get on with watching BBC iPlayer and itvX?

[Badgerbob]

I haven’t watched those streaming services for a while; but a few weeks ago they worked perfectly. But then again everything did. I’ve noticed the problem on TV Plus, Netflix and NOW

[BatterBits]

I am having issues with iPlayer, Netflix, Prime and NowTV - which were all working perfectly  before the Christmas break, but now are stuttering and buffering so badly as to make programming unwatchable. This is on either wired or wifi connections. 

Note that I haven't done anything differently, and as I say - all was working well last month.

[Badgerbob · Accepted solution]

Mine’s sorted now! It was a wifi extender I was using; it was interfering with the LAN and randomly knocking devices off the network 

[JAMES4578]

At least it is fixed now, thanks for updating the community.

[Aardon]

Hi  I have a Samsung RU9000  the buffering is constant.  It is happening mainly on one app.   I have 1.5g internet, new cables directly wired to box.  I have restarted, shut all down, cleared the cache, the data etc.  

If I move to the app through for example Prime it does not buffer but the picture quality is vastly reduced.  Any suggestions