22-10-2017 11:59 AM
I have a smart led tv Model No is UE48H6400, we have noticed this morning that there is a purple patch on the bottom right hand side. The tv is out of warranty, but I wondered if anyone else had the same problem and if they fixed it? We have run the tests and it shows up in all 3. Thanks
16-09-2019 08:06 AM
16-09-2019 08:36 AM
19-09-2019 06:18 AM
06-10-2019 06:46 PM
06-10-2019 06:47 PM
06-10-2019 06:49 PM
08-10-2019 12:25 PM
19-10-2019 06:31 PM
After reading so much negativity about Samsung's failure to rectify this apparent worldwide problem. I will never by another Samsung TV again. I have a Samsung curved TV that has the same problem after about 3 years. Samsung's poor customer service regarding this apparent failure is absolutely horrible. My opinion, DON'T By another Samsung product.
19-10-2019 06:33 PM
20-10-2019 02:32 AM
No need for such drastic solutions. What has happened is that Samsung now provides a free 5-year warrantee on its new expensive panels. The cheap ones still have a one-year warrantee, but the more expensive ones get a 5-year one (at least in some retailers in the US).