12-03-2021 10:31 PM
13-03-2021 03:00 PM
Hi @Ezekieljm
What's the full model code and current software version of your TV? Go to Home > Settings > Support > About This TV.
17-03-2021 08:13 AM
17-03-2021 08:44 PM
Hi,
I've encountered exactly the same problem since last weekend (13/3/21) on my Samsung QE55Q95TATXXU. I updated the software and the All4 app, but it's made no difference. I tried using the USB method of updating the firmware, but that was autodeleted by my laptop, stating a malware issue. My current software version is:
T-NKMDEUC-1460.9, B6052200/A70902, BT-S
Any Ideas?
17-03-2021 08:47 PM
20-03-2021 03:15 PM
I’ve been told by All4 support that there is an issue concerning their app and my broadband provider, Plusnet, which is being worked on.
20-03-2021 03:35 PM
26-03-2021 04:23 PM
07-04-2021 08:46 PM
19-04-2021 11:46 AM
Exactly the same , all 4 works on all my other electronics except the tv. I’ve reset , taken off the app and reinstalled , nothing works soo frustrating
has any one found a solution yet