28-10-2022 08:02 AM in
TV28-10-2022 09:45 AM in
TVHi @Melbourne North, if you're still experiencing this, please send me a video of the issue.
28-10-2022 09:51 AM in
TVHi Melbourne North, My new 75inch frame TV 2022 has the same problem it started around the same time
28-10-2022 10:10 AM in
TVSame issue here, in Spain. Started yesterday afternoon.
There's another thread with lots of people affected all around the world.
The main problems are:
-When turning off the TV, art mode activates. No button on the remote works here. THe only way to exit is to ask the voice assistant to open an app.
-When accessing "Art" mode on the menu, the menu crashes and sends you to the last used app
28-10-2022 12:53 PM in
TVHey Asad, there is another thread with a whole load of people facing this issue. Can you please check if you can help. https://eu.community.samsung.com/t5/tv/new-the-frame-tv-2022-stuck-in-art-mode-and-other-issues/td-p...