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Original topic:

Samsung 55 inch TV half black screen

(Topic created on: 02-04-2022 11:19 AM)
Narutogon
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Hello. My samsung tv 55 inch ue55nu7100 3 years old all of sudden started to have half black screen. Can anyone tell me please where can I buy strip light to repair it myself.  Thank you for all the help.
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5 REPLIES 5
ChrisM
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Hi @Narutogon 

We're sad to hear of the issue you're having with your TV. We would strongly advise against trying to repair your TV yourself however. Would you please run a Picture Test on the TV to see if the issue shows there? Go to Home > Settings > Support > Self Diagnosis > Start Picture Test > OK.

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Narutogon
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Hi.
I did run a picture test few times and each time it failed.20220401_095912_2926_1648803553.jpg
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ChrisM
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It does seem that your TV will need to be inspected by an engineer we're afraid. You can find your nearest Samsung approved Service Centre here.

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Narutogon
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Here you mean where?
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AndrewL
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@Narutogon: If you click on the word 'here' in the post above by @ChrisM then this contains a hyperlink to the Service Locator feature of our website. For visibility, I have gone ahead and added the link below. 

https://www.samsung.com/uk/support/service-centre/

 

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