02-04-2022 11:19 AM
02-04-2022 03:28 PM
Hi @Narutogon
We're sad to hear of the issue you're having with your TV. We would strongly advise against trying to repair your TV yourself however. Would you please run a Picture Test on the TV to see if the issue shows there? Go to Home > Settings > Support > Self Diagnosis > Start Picture Test > OK.
02-04-2022 03:47 PM
02-04-2022 03:54 PM
It does seem that your TV will need to be inspected by an engineer we're afraid. You can find your nearest Samsung approved Service Centre here.
02-04-2022 04:08 PM
03-04-2022 01:36 PM
@Narutogon: If you click on the word 'here' in the post above by @ChrisM then this contains a hyperlink to the Service Locator feature of our website. For visibility, I have gone ahead and added the link below.
https://www.samsung.com/uk/support/service-centre/