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**Samsung 2020 T Series TV Motion/Judder/Stutter/Frame Rate (Firmware Bug/Glitch)**

(Topic created on: 26-11-2021 08:40 PM)
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Pf488
Student
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I’ve been plagued with motion Judder and blurring with my 2021 QE55QN94A TV which makes football and F1 very difficult to watch. I initially thought it was my Sky Dish so bought a new one and had it repositioned. It now gives 100% Signal Strength and Quality. I then replaced my Sky+HD box but non of these have improved the situation. I also get the problem on Terrestrial channels and not just football. I have tried all the settings and adjustments and lots of other recommended ‘potential’ solutions but to no avail. I decided to join the Samsung community to seek advice but I can see that many of Samsung’s customers are also suffering the same issue on this flagship TV with no solutions being offered. I guess Samsung TV’s are no longer a quality product so returning it is the only option.

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5 REPLIES 5
xSteveuk
Mastermind
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Hi,
This page maybe helpful to you

Motion smoothing and the soap opera effect on Samsung TVs

https://www.samsung.com/us/support/answer/ANS00080741/
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Pf488
Student
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Unfortunately no effect whatsoever ever - I had already tried this several times along with Picture and TV resets, changing the HDMI lead and moving the router to another location as requested by Samsung technical help. The other aspect I noticed is it gets worse the longer the program goes on.

merwil
First Poster
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I have the same problem and the fixes offered didn't work for me either. Sadly it seems Samsung are unable or unwilling to offer a solution. I challenge them to take this seriously and contact me with a resolution.

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Marc1801
First Poster
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I just recently bought 55Q80D full array QLED4K and have the judder when watching football or fast moving content have it with Samsung for the second time to access the issue 🤞🤞they’ll come through. Tried gold plated HDMI which engineers suggested but no results.

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Marc1801
First Poster
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Just a update regarding my Samsung TV just what i expected Samsung have said that it is not a fault and the store that I bought it from have closed the door on the matter, if I had of known I would not have bought it. The customer is not always right it seems.

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