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S95b

(Topic created on: 16-06-2023 02:35 PM)
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Adam67
Explorer
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The TV, when I turn it on, starts to turn off and on automatically. I can't even enter the settings. I disconnected from the electricity. Nothing has changed. Somebody? Something? Please 
4 REPLIES 4
Obsydian
Samsung Members Star ★
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I have a 95A, check you HDMI are you using it via a soundbar?

Usually a power off, check unplug, replug, power on, have a cup of tea and then see if its ok.
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
JAMES4578
Samsung Members Star ★★
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By any chance do you have  Ambient Light Detection switched on in Eco settings. Just checking that you have the  latest firmware, can be checked on the support site.   A very recent update 1504.0 , if you are able ti update via USB.    https://www.samsung.com/uk/support/model/QE55S95BATXXU/  Anynet+ HDMI control can also cause issues. If this is switched on  toggle it off in Settings-External Device Manager.    

Just check that cables/connections are secure, if using surge protector check that is ok. Could try disconnecting external Devices.   Holding Power Button in for around 5 seconds until Tv reboots or unplugging from mains for  a longer period (give it around 10 minutes) can sometimes fix issues , A factory reset is another idea.

However if troubleshooting provides no solution possibly there is an issue with capacitor or main Board.  Would need to get in touch with Samsung Support for options.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Adam67
Explorer
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Thank you. Checked nie działa
Adam67
Explorer
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It was a problem with the screen, it was replaced with a new one. Now everything is ok. And the link to the new software I used. Thanks