S95b oled

[rick639]

No one seems to give a dam .

S95b has now been repaired 3 times in 6 weeks , exactly the same fault but they have tried 3 times to try and fix it..the tv has a intermittent fault and now I need to book the tv in for a fourth time now same fault. 

The tv should be written off but there is no one at Samsung willing to listen. .

Software constantly crashes ,screen flickers and only way to be able to use the tv is to unplug the tv and plug it back in.

I own 3 Samsung tvs and this has put me off ever buying one again.

Poor poor customer service and no one senior that can make a decision. 

Real shame .

Just an example 

[rick639]

I know that ,a s95b panel can only be paired with a s95b motherboard.
You can't put a 2024 panel on it .it's an authentication thing .both the panel and motherboard must match up

[JMA87]

But 2022 model is not available from customers anymore 

[rick639]

Yes true , but they have the panels in stock for repairs etc .or at least that's what I was told from the engineer

[JMA87]

Yes! I got new stuf tomorow my tv! See what happen next😁

[rick639]

My TV is coming back tomorrow. So I will see how it goes too

[JMA87]

Good luck bro👍

[JMA87]

So you got tv? Any news?

[rick639]

Got my TV back today. It's been updated to the latest firmware version. And it's working well so far .only time will tell if the issues are resolved

[JMA87]

Yes👍. Im waiting beter results from you tv! I have new panel jne jne but tv is so slow😭

[rick639]

Try a full tv reset ,see if that helps with the speed