Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

QE50QN94A Coaxial Port

(Topic created on: 17-12-2022 10:38 AM)
185 Views
JRR87
First Poster
Options

Purchased this TV directly from Samsung in November ‘21 - pretty pleased with it on the whole.  However, I recently unplugged the coaxial aerial cable from the TV and the whole port came out attached to the cable! A quick browse of various forums has highlighted that this is a fairly common fault.  

I’ve phoned Samsung’s customer helpline, but they won’t acknowledge that this is a poor quality component, and say that the item has been damaged by me and as such is not covered by warranty.  Their repair contractor has stated that it will cost £200-300 to fix!

Has anyone else had a similar issue? 

0 Likes
0 REPLIES 0