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QE50QN94A Coaxial Port

(Topic created on: 17-12-2022 10:38 AM)
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JRR87
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Purchased this TV directly from Samsung in November ‘21 - pretty pleased with it on the whole.  However, I recently unplugged the coaxial aerial cable from the TV and the whole port came out attached to the cable! A quick browse of various forums has highlighted that this is a fairly common fault.  

I’ve phoned Samsung’s customer helpline, but they won’t acknowledge that this is a poor quality component, and say that the item has been damaged by me and as such is not covered by warranty.  Their repair contractor has stated that it will cost £200-300 to fix!

Has anyone else had a similar issue? 

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