QE50Q60A suddenly going black

[DignityIndex]

 https://youtu.be/G_eTZXCpn34?si=zxz18Pt0hLD1SEpZ

TV is about 18 months old and this has suddenly started happening. I've used it on and off multiple times today, went to bed, came back down and this is now magically an issue. It spreads black and then the TV restarts.

Am I in for an expensive repair? Can it be repaired??

[CarlH]

Hi @DignityIndex. Are you still experiencing issues with your TV? If so, does it occur on all channels and/ or apps? If you have any external devices connected, does the issue persist if they are disconnected? Have you raised this with our colleagues? If so, please send me a message with your details, so I can look into your account.

[SocietyGirl]

Hey @DignityIndex  I sent you a private message last week asking for more info - once we have that, we can see what can be done.

[Damjanovska]

Experiencing the same problem, did you manage to fix it?

Thanks!