28-05-2019 09:31 PM - last edited 28-05-2019 09:32 PM
Hi, new to the forum.
My 4 month old 2018 Q9FN has started doing quick random reboots the last few days. It suddenly qoes black, displays the Samsung logo and then is back to the same input - takes about 3-4 seconds. So far it has only done so while using my Xbox One X (which is annoying), but at random times - 1 time each evening. I've reattached all HDMI cables and the One Connect cable, and setup all inputs from scratch. I have not done a full reset yet, although I guess that's the next step. I'm on the latest firmware.
Anyone experienced the same? Is this the fist sign of a faulty One connect box?
09-03-2020 07:32 AM
Anyone brave enough to try the new firmware?
thoughts?
09-03-2020 06:40 PM - last edited 09-03-2020 06:47 PM
Q9FN 55" , installed it .... can't make out a difference
changelog is very minimalisic , only some bug when updating was eliminated (out of storage or memory)
you can skip this update i guess
only found german changelog
Update-Version 1292.1 - Februar 2020
only an error when updating displaying "running out of space" was fixed
Update-Version 1292.3 - Februar 2020
same thing but for NU7400/NU7500-Series
14-03-2020 11:38 PM
I am facing this new problem recently i didnt have any reboot issues my tv 65 inch Q9fn is 1 year old and now once i watch 4k content for about 1 hour the tv restarts with Qled logo and does restart rapidly every 5 to 10 mins while watching 4k i put check my connect box it is hot i dont know if this is the problem. Can you please help me fix this issue. Does the Q9fn connect box have an internal fan. Does the external work?
20-03-2020 06:57 PM
Similar issue, sent my set back a 55Q9FN, came back with a new electronics board... and a new optical cable. Issue sorted. Send it back ASAP
06-04-2020 06:53 PM
1294.1 updated today
nothing fixed
06-04-2020 07:09 PM
Random reboot was fixed with previous firmware, atleast for me...
Now I dont wanto try this new firmware, I am on 1292
06-04-2020 07:47 PM
Is there any changelog so we know what they are fixing or what is going to have issues...?! 😉
06-04-2020 08:05 PM
Hi funny you should post this my nu8000 just updated but not had any re boot issues since I took off the freesync
06-04-2020 08:16 PM
Mine got the update a couple months ago, i put freesync back on and hve not have a single reboot since.
06-04-2020 08:23 PM