17-12-2020 08:21 PM
Collected brand new Q80t qled today...unfortunately it doesn't detect ethernet cable, has anyone found solution
19-12-2020 03:43 PM
Hi @Cork71
Could we take the full model code and software version of your TV? Go to Home > Settings > Support > About This TV. Also, have you been able to test your TV with a different ethernet cable?
19-12-2020 03:56 PM
Hi ChrisM
Yes tried different cable same issue, I believe there is a software update due in the coming weeks that "might" fix the issue...model code: QE49Q80TATXXU Software version: T-NKMDEUC-1403.1
19-12-2020 04:10 PM