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Q80T Qled ethernet issue

(Topic created on: 17-12-2020 08:21 PM)
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Cork71
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Collected brand new Q80t qled today...unfortunately it doesn't detect ethernet cable, has anyone found solution 

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ChrisM
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Hi @Cork71 

 

Could we take the full model code and software version of your TV? Go to Home > Settings > Support > About This TV. Also, have you been able to test your TV with a different ethernet cable?

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Cork71
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Hi ChrisM

 

Yes tried different cable same issue, I believe there is a software update due in the coming weeks that "might" fix the issue...model code: QE49Q80TATXXU Software version: T-NKMDEUC-1403.1

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ChrisM
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Hi @Cork71 

 

There is indeed a later software version which is available now from the Samsung website. Have a look here.

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