29-12-2020 12:51 AM
TV model: Samsung Q80T 65 inch
platform: Xbox series X
HDMI port: game port (HDMI 4)
HDMI cable: High Speed HDMI cable comes with the console
Game mode OFF: nice vibrant picture with excellent details
the issue: game mode ON, the colours are washed out, dimmed picture, black is faint not as deep as when game mode off
I know that game mode is better in terms on latency input lag but this sacrifice the picture quality, is this a firmware issue that can be fixed in future updates or there is something in the settings in Xbox or TV need to be adjusted, I tried to many settings in Xbox and Tv based on YouTube videos talking about the same problem with no changes the problem still there , very disappointed
30-12-2020 02:52 PM
Hi @Sharkee
Could we take the full model code and current software version of your TV? Got to Home > Settings > Support > About This TV.