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Q80T game mode issue with Xbox series crashes

(Topic created on: 29-12-2020 12:51 AM)
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Sharkee
First Poster
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TV model: Samsung Q80T 65 inch

platform: Xbox series X

HDMI port: game port (HDMI 4)

HDMI cable: High Speed HDMI cable comes with the console 

Game mode OFF: nice vibrant picture with excellent details

the issue: game mode ON, the colours are washed out, dimmed picture, black is faint not as deep as when game mode off 

 

I know that game mode is better in terms on latency input lag but this sacrifice the picture quality, is this a firmware issue that can be fixed in future updates or there is something in the settings in Xbox or TV need to be adjusted, I tried to many settings in Xbox and Tv based on YouTube videos talking about the same problem with no changes the problem still there , very disappointed 

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ChrisM
SuperStar
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Hi @Sharkee 

 

Could we take the full model code and current software version of your TV? Got to Home > Settings > Support > About This TV.

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