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Q80R 65” Faint horizontal lines across screen

(Topic created on: 13-07-2020 08:48 PM)
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MWheat4418
Apprentice
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I have only had my tv for 4 months and it has developed lines, from top to bottom, right across the screen. Has anyone any ideas what the issue could be?

 

Thanks

image.jpg
QE65Q80RATXXU

 

software version 1356.2

 

 

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13 REPLIES 13
KingFunk
First Poster
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Not 100% sure tbh but the engineer took it away and they replaced the entire panel/screen, which obviously fixed the issue!
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g4cee
First Poster
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Hi, did you ever get this fixed ?...This is happening to my TU8000 right out the box

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Khatana
First Poster
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Humidity was the cause for mine(at least this is what I figured out). The room my tv stayed in was quite humid sometimes.

I always cleaned it with dry cloth.

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willjoe
Explorer
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Power-cycle the TV (Unplug from the outlet for 60 seconds)
Disconnect and reconnect all HDMI connections.
Return (if under warranty)
Remove the back panel and clean the electronics with compressed air.
Reseat T-CON ribbon cables.

 

Regards,

Will

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