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Original topic:

Q7FN - brightness increase with subtitles in dark scenes

(Topic created on: 23-11-2018 09:39 PM)
berney
Explorer
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TV

I assume this topic was discussed here, but I decided to take a short video to demonstrate the problem. In my opinion this is unacceptable. I used Netflix's The Haunting of Hill Houseת Ep 3 just at the begining. Content is HDR. I used 'Low' for local dimming.

 

I heard Q9FN suffers from a very similar issue, but it is just terrible in Q7. Take a look:

 

https://www.youtube.com/watch?v=LxpsTIfBP8Q&feature=youtu.be

 

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9 REPLIES 9
paul1277
Black Belt 
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TV

@berney wrote:

I assume this topic was discussed here, but I decided to take a short video to demonstrate the problem. In my opinion this is unacceptable. I used Netflix's The Haunting of Hill Houseת Ep 3 just at the begining. Content is HDR. I used 'Low' for local dimming.

 

I heard Q9FN suffers from a very similar issue, but it is just terrible in Q7. Take a look:

 

https://www.youtube.com/watch?v=LxpsTIfBP8Q&feature=youtu.be

 


I thought the local dimming should be on high for HDR. 

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berney
Explorer
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TV

You get the same on High, even worse.

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paul1277
Black Belt 
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TV

@berney wrote:

You get the same on High, even worse.


Send it Bach if not happy with it. 

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Savvasy
First Poster
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TV

I bought a QE55Q8FNATXXH yesterday. I have the same problem and it's so annoying.

paul1277
Black Belt 
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TV

I


@Savvasy wrote:

I bought a QE55Q8FNATXXH yesterday. I have the same problem and it's so annoying.


If you are not happy send it back. 

Paul

berney
Explorer
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TV

Hey Samsung, are you oping to relate to this problem?

madaf007
First Poster
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TV

I put similar comment in us forum, because it was the first topic where I found the problem.

I have the same problem in my Q7FNA ( I regret every day I bought it...). Even after 1251 firmware. I've noticed that on the Movie Mode it looks a little bit better. However, the behaviour of this is unacceptable. So expensive TV with such glitch... There is a petition:

http://chng.it/6Y4kKVRNNx 

 

Naxxor
Explorer
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TV

same with NU8000 and latest firmware 1251... they still don't add the option for disabling local dimming too bad we havebeen waiting since last 4 firmware updates and still nothing what a shame

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Keith85
First Poster
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TV

Samsung is stepping on their own toes. Try the link below and that may help. Also, note for some TV's the remote control code may be different but a quick google search will help. YouTube Video here

I think the TV is sensing a brighter scene when the white captions come on the screen and the average lightness of the scene is adjusted. 

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