09-06-2020 05:00 AM in
I have a Q6DT 55 inch television and I keep getting random alert/notification sounds. It's driving me insane! I have tried calling Samsung twice, the notification alerts and the sounds in expert settings have both been turned off. On my last call, the Samsung tech remoted into my tv and tried to help, the final answer was that the sound is a normal part of the tv. This can't be right, the tv makes the sound when I turn it on and also at random times when watching a show. Any help would be appreciated.
07-10-2020 05:51 AM - last edited 07-10-2020 05:51 AM
I deleted the SmartThing app from my Galaxy S8 phone on the same day I posted my first comment 2 days ago/Sunday... guess what no more sound notification, I noticed the difference that day!! So happy now cause that was annoying and startling sometimes. I couldn't pin down what it was notifying me about or the frquency, but I wonder if it had anything to do with the recent Android phone update? Hmmmm... either way I'm happy and don't plan to reinstall the app!
22-10-2020 07:33 PM in
I have a new QLED 90T that is making periodic dings. I have until Jan 16 to return to BB store. If it continues I will return. The software/firmware seems to be unstable and buggy. We have iPhones and have removed the SmartThings app.
For example when you turn the TV off the TV should the TV should startup on the last App that was open. Instead it starts up on the dumb free Samsung network. Why would I buy a nice TV and watch that it.
23-10-2020 09:00 PM - last edited 23-10-2020 09:03 PM
The TV doing this noise when receiving some vibration. If I use just the TV sound it works OK but when I use sound bar with loud grave it's starts. If I walk beside the TV the sound starts again... I have no idea how to fix it.
28-10-2020 01:47 PM in
I found this two-tone alert to be linked to Alexa. It activated when I had an Amazon item out for delivery which sends a notification to Alexa and causes TV to make alert sound. I went to Alexa App on phone - settings - notifications - Amazon Shopping -delivery notifications and turned them all off. This stopped the alert sounds on my Samsung TV.
18-11-2020 07:00 PM in
Having the same problem with a new Frame TV but may have found the solution. Go to the Alexa app on your phone. Select ‘Devices’. Select your TV in the list. Check the ‘Do not disturb’ option. Good luck.