25-07-2022 10:20 PM - last edited 25-07-2022 10:21 PM
I can’t seem to get the Universal Remote feature to work with AppleTV4k.
When the TV attempts to detect the device none of the controls work. I am then prompted for the model number, which is A2169. That model number doesn’t appear in the list. Scrolling down, I find ‘AppleTV4k’, so I select that. Unfortunately the Samsung remote still fails to work with the AppleTV.
has anyone else had & managed to fix this? I have a Q75A and the same model AppleTV4k was detected automatically and works perfectly with it
thanks in advance
Solved! Go to Solution.
As I mentioned, AppleTV works perfectly with the Samsung Q75A upstairs... It turns out that for some reason the second AppleTV box connected to the Q60A did not have 'Allow control through HDMI-CEC' enabled. Once I switched that on it fixed the issue.