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Problem with menu service on Samsung LE37A656A1F!

(Topic created on: 08-09-2019 10:55 AM)
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elmo3334
First Poster
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Hi! I own a Samsung le37a656a1f and recently accessed the hidden menu service to see if I could get wiselink to read videos from my USB. Doing so I unfortunately changed something on model or type model and don't know how to revert it back to what it was initially.

1) Is there anyway you could help me please? Maybe giving me the original settings to my TV? Or perhaps a link to where I could find them on my own?

2)When I hook it up with a USB device the TV recognizes the device but on the wiselink menu I can't browse the contents of it. The "enter" option is grayed out. Do you know why? How could I watch video files in my USB on this television?

Thanks in advance for your time and efforts!

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1 REPLY 1
ChrisM
SuperStar
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Hi @elmo3334 

 

We do try to discourage users from going in to the Service Menu for this very reason! Under the circumstances, it would be worth having a word with one of our Audio-Visual specialists to get this sorted out. They can be contacted between 8am - 10pm, 7 days a week on 0330 726 7864.

 

Hope this helps!

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