18-03-2020 10:20 PM - last edited 19-03-2020 07:24 AM
HI Dears,
The tuner in my UA55RU7100 TV stopped working after I accessed the service menu to make some screen adjustments. I changing the TV service menu, The TV cannot find digital channels.
Now the only way to display the image on the TV is to use the HDMI input.
After changing the tuner model in the service menu section and turning the TV on and off, the tuner settings return to their original state.(S_T2C)
I LIVE IN IRAN
Service menu TV UA55RU7100 PROBLEM
20-03-2020 11:19 AM
Hey @Archiran! Can you confirm if you purchased this TV in Iran or abroad?
21-03-2020 10:47 PM
Hi dear, I have bought a TV in Iran, but Samsung in Iran has no after sales service, no warranty and no warranty. The problem is that by changing the tuner and restarting the TV, the settings revert to the previous state.
26-03-2020 11:08 AM
Hi @Archiran, Sounds correct that it would revert, as the tuner type can't actually be customised from what the TV was built with.