27-11-2022 01:54 PM
Hi all, I have a QE65 QN90BATXXU TV and am having a strange issue with a kind of pixelated shadow appearing around objects on the screen. Most noticed while watching the football World Cup when players are moving quickly across the screen . I have screen settings all set up in intelligent mode and wondering if there is a fix through settings?
27-11-2022 03:17 PM
@AndiGalls: Are you experiencing this issue while viewing programmes on HD channels? For instance, is the screenshot above taken from BBC1 HD? If you head to Home > Settings > Picture > Expert Settings > Picture Clarity Settings, and explore your options, are you able to resolve the issue?
27-11-2022 04:58 PM
Hi Andrew, this was taken whilst watching BBCi players uhd World Cup stream. I have played around with picture settings but hasn’t resolved the issue no. When I check the picture/video etc through the device checker on the tv, all the images and videos are flawless so maybe down to bbc app? A little strange and annoying!