11-05-2024 02:10 PM
Requesting some help and advice please. Just bought the above TV and am shocked at the quality of the picture when movies are dark/night scenes. The TV on the wall is the new and the one on the floor is my 8 year old HD Samsung.
14-05-2024 08:31 AM
14-05-2024 10:03 AM
Thank you…… the TV has been returned. Samsung did various trouble shooting steps with me. The only thing that helped was raising the shadow contrast setting to maximum but this just washed out the colour. Here’s another example of what the tv struggles with when watching a 4k movie. The bright picture was taken from another 4k screen I have and you can clearly see the horse and performer in the back ground whereas on the new screen it’s too dark to clearly see this… plus Hugh’s face is much darker.