19-12-2021 10:54 AM
Hi all
Have any of you had this issue before? What to do? Talked with Samsung Support and reset is done.
Bought the TV in 2018 and it’s a QE55Q7FAM
Thank you!!
Br
Jonas
19-12-2021 11:00 AM - last edited 19-12-2021 11:00 AM
19-12-2021 11:15 AM
Hi
Have done all that. Still not working
19-12-2021 11:34 AM
19-12-2021 12:03 PM
@JonasM1: Do you have any external devices connected to the TV such as a set top box? If so, try disconnecting the relevant device and check to see if the issue persists. If it does then, further to the post by @xSteveuk, head to Settings > General > Eco Solution, and disable Ambient Light Detection, Energy Saving Mode and Motion Lighting to see if you notice an improvement.
19-12-2021 12:09 PM
19-12-2021 06:42 PM
19-12-2021 07:36 PM
I only gave the box from Samsung, that is together with the TV. Have tried with and without chrome cast. I have done what Steve said. Still same issues
19-12-2021 07:36 PM
What is Sky?
20-12-2021 07:46 AM